Return & Refund Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your women’s dress product, please review our return and refund guidelines below.

1. Return Eligibility

You may request a return if:

• The product is unused, unwashed, and in its original condition

• All original tags, packaging, and accessories are intact

• The return request is made within 7 days of receiving the product

Returns will not be accepted if:

• The item has been worn, damaged, altered, or washed

• The product is marked as “Final Sale” or “Non-Returnable”

• The return request is made after the return period

2. Return Process

To initiate a return:

• Contact our customer support with your order details

• Our team will guide you through the return steps

• The product must be shipped back securely

Customers are responsible for return shipping charges unless the item received was defective or incorrect.

3. Refund Policy

Once we receive and inspect the returned product:

• Approved refunds will be processed within 5–7 business days

• The refund will be issued to the original payment method

• Shipping charges are non-refundable (unless due to our error)

4. Exchange Policy

We offer exchanges for:

• Size issues

• Damaged or defective items

• Incorrect products received

Exchange requests must be made within the return period.

5. Damaged or Incorrect Items

If you receive a damaged, defective, or wrong product:

• Contact customer support within 48 hours of delivery

• Provide photos or proof for quick resolution

We will arrange a replacement or full refund at no extra cost.

6. Cancellations

Orders can only be cancelled before they are shipped.

Once shipped, cancellation is not possible and standard return rules apply.

7. Customer Support

For any return, refund, or product-related queries, please contact:

Customer Support Email: rehan777333@gmail.com